Frequently Asked Questions

Browse our collection, add items to your bag and choose Pay securely with Razorpay for online payment in INR. You can also choose Checkout via WhatsApp to confirm sizing, availability, custom details and delivery personally with our team.

Yes. WhatsApp checkout remains available when you want help with measurements, styling, matching accessories or delivery. Ready-to-wear orders can also be paid securely through Razorpay from the shopping bag.

Share your preferred cut, fabric, beadwork and measurements through our Custom Request form or directly on WhatsApp. We provide material options and a confirmed price before crafting begins.

Custom blouses, handcrafted bangles and bespoke earrings typically take 5 to 10 business days, depending on the complexity of the handwork. Ready-to-wear pieces ship within 24 to 48 hours.

We deliver across Sri Lanka, India and the GCC—including Oman, the United Arab Emirates, Saudi Arabia, Qatar, Kuwait and Bahrain—as well as through worldwide international express shipping.

Standard delivery within Sri Lanka takes 2–4 working days and costs LKR 400. India delivery costs INR 50–100. Oman delivery costs up to OMR 5. Delivery timing and charges for other GCC destinations are confirmed on WhatsApp.

We accept exchanges on unworn ready-to-wear items within 14 days of receipt. Custom tailored blouses and bespoke accessories are non-refundable because they are personalized, but include complimentary sizing alterations.